CBI busts fake call centre which duped US citizens

CBI busts fake call centre which duped US citizens

The Central Bureau of Investigation (CBI) conducted raids on Thursday across four locations in the Delhi-National Capital Region in an effort to uncover a bogus technical support call centre that preyed on American citizens online.

The search operation allowed the CBI to recover 15 mobile phones and 7 laptops, as well as foreign currencies with a value of approximately Rs 3 crores, as well as more than Rs 3 lakh in Indian currency. Applications for remote access, Textnow, fake international calling numbers, incriminating documents pertaining to US nationals, crypto investments, chats containing details of the fraud, and scripts for talking to US citizens were among the contents of the seized devices.

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The team from the CBI claims that the racket engaged in deceiving citizens of the United States of America online by pretending to be tech support executives. They would use the Textnow application to call potential targets in the United States that had been uncovered by their sources. Later on, under the guise of resolving issues, they used remote access software such as AnyDesk to take control of their systems and take full ownership of them.

According to allegations made by the CBI, those involved in the racket would trick their victims into purchasing a gift card so that they could install and upgrade their security software, and then they would steal their card numbers. According to the CBI’s statement regarding the gang’s method of operation, the gift card numbers that were allegedly taken from the victims were sent to a private telegram group in order to be redeemed for cash through the hawala channel.

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On June 10, 2022, the Central Bureau of Investigation (CBI) filed a case against four accused and unknown others based on allegations that the accused had conspired among themselves to fraudulently gain remote access to the digital resources of unsuspecting victims in the United States and transferred digital assets such as crypto currencies from their wallets and accounts to their wallets. In addition, it was alleged that the accused had transferred digital assets such as bitcoin from their victims’ wallets and accounts to their own wallets.

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