Poor network coverage is one possible cause for your Android phone’s inability to receive calls. On the other hand, if you’re able to place calls but not receive them, the problem is probably with your network settings, your device’s software, or both.
In this article, we’ll investigate the reasons why your Android device isn’t picking up incoming calls and offer advice on how to fix the problem.
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Switch off the aeroplane setting
When the Android OS is put into “Airplane” mode, all cellular and internet connections are cut off. Once activated, the network indicator disappears and an aeroplane icon appears in the status bar. See if you have activated aeroplane mode and then forgotten about it. To restore network access on your Android device, simply disable the setting in question.
Keep in mind that the specific procedures may change depending on the brand of your smartphone. These instructions are for a Samsung device that uses the Samsung One UI.
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If you want to turn off Airplane Mode:
- To access the Quick Settings menu, swipe down. You can also access this feature by tapping Settings and then Connections.
- Just flip the switch to turn off Airplane mode.
- You can no longer hide the network strength indicator in the Status bar of your phone.
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Shut Down Silent Mode
When the DND mode is activated, alerts, calls, and vibrations will not play or vibrate. If activated, calls will be muted, but you will still receive an incoming call notification in the status bar rather than the usual audible and visual alerts. The problem can be fixed by checking and turning off Do Not Disturb so that you can receive calls as usual.
On Android, to turn off Do Not Disturb:
- You can access the settings by opening the app drawer.
- Click the Notifications tab now. Depending on your device, the DND setting could be located in the settings for ringtones and vibration alerts.
- Find the option to “Do not disturb” towards the bottom of the screen.
- To turn off, simply flip the switch. Keep the peace.
- You should now be able to receive calls at your number without having them muted.
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Toggle the Power on/off Switch for Your SIM
To resolve network and SIM card issues without ejecting the SIM, you can temporarily disable it. SIM card management is built into most Android devices, allowing you to do things like disable your SIM, set an eSIM as the primary SIM, and more.
- In Android, to activate or deactivate a SIM card:
- You can access the settings by opening the app drawer.
- The following step is to select Network and Internet or Connections.
- Choose the SIM card administration menu option. In the SIM card section, you’ll find an inventory of all your SIM cards.
- To turn off the affected SIM card, simply toggle its switch. When prompted, select OK to continue.
