7 Ways to Fix iMessage Not Working on Your iPhone, iPad, or Mac

imessage not working

Some messages that you send with your iPhone show up in blue bubbles, while others show up in green bubbles. The green messages are regular SMS or MMS messages, whilst the blue messages make use of iMessage, Apple’s exclusive messaging platform. All of your communications send as regular messages and appear in green if you switch off iMessage.

Even if you didn’t switch off iMessage, all of your texts will still show up in green. There is an issue with iMessage not functioning, and Apple doesn’t exactly make it simple to identify the issue. But you can take our counsel as a substitute.

imessage not working

Also: How to Find a Wi-Fi Password on An iPhone

1. Send Texts to Several People to Test out iMessage.

It can’t hurt to look into the issue before assuming the worst. Is there a specific contact that iMessage won’t let you a message, or is it not working at all? To see if it works for any of them, try sending iMessages to a few other people you know who use iMessage.

Sending messages to a single contact using iMessage could be problematic, but it’s probably their fault. However, if none of your contacts are receiving messages from you and you are aware that they are using iMessage, your device is most likely to blame.

If the majority of your pals use Android, you might not have a large pool of contacts to check in with. If you have more devices that support iMessage in this situation, try sending messages from each one. Your efforts should be concentrated on the iPhone if you discover that you can use iMessage on your iPad but not your iPhone.

This is a completely different issue if your iPhone supports iMessage but your messages aren’t getting through. Read our article on how to solve “iMessage Not Delivered” on your iPhone if that is the case.

2. Verify that iMessage Is Properly Configured.

Despite the fact that you have iMessage enabled, it could not be for every number. It’s simple to verify this. Open Settings on your iPhone or iPad, then scroll down to Messages. Ensure that the iMessage slider is turned on. Next, click Send & Receive.

The phone numbers and email addresses that you can use with iMessage are displayed here. Verify that the phone numbers and email addresses you intend to use are all active.

Open the Messages app on your Mac. Go to the iMessage tab by selecting Messages > Preferences from the menu bar. Verify that this is enabled for any phone numbers or email addresses you intend to use with iMessage.

Repeat these procedures on each device where iMessage isn’t functioning if you’re experiencing problems across several devices.

3. Experiment with Various Send and Receive Options

If iMessage is still not functioning on your iPhone, iPad, or Mac, experiment with various Send & Receive setting options. Go to Settings > Messages > Send & Receive on an iPhone or iPad. Open Messages on your Mac, then select Messages > Preferences > iMessage.

You should be able to see all the phone numbers and email addresses connected to your Apple ID account from this screen. Various parameters can be enabled or disabled to see if any combinations will allow iMessage to resume functioning.

In general, if you’re using an iPhone, it’s ideal to select Start New Conversations From your cell number.

imessage not working

Also: How to Cancel Subscriptions on iPhone, iPad and Mac!

4. Reset Your Device and Restart iMessage

On your Mac, you probably reboot once or twice a week, but this happens less frequently on an iPhone or iPad. Rebooting your device might help, but there’s still something else you should do to fix iMessage problems. You should turn off iMessage, restart your computer, and then turn it back on.

Open Settings on your iPhone or iPad, then scroll down to Messages. Near the top of the screen is where you may turn on iMessage. Use the same process to reset your device after turning it off, then turn it back on.

Open the Messages program on a Mac and choose Preferences from the menu bar. Uncheck Enable Messages in iCloud under your Apple ID on the iMessage page. Turn this setting back on after restarting your Mac.

5. Log Back Into iMessage

Another approach that is so easy to test is to log out of iMessage and then log back in.

Open the Settings app on your iPhone or iPad, then navigate to the Messages section. Tap Send & Receive from here. Tap on your Apple ID at the bottom of the screen from this menu. Tap Sign Out in the dialogue that appears.

Tap Use your Apple ID for iMessage when you log out. Your Apple ID will be displayed in the dialogue box that appears along with a request for you to log in using it. To sign in using that ID, tap Sign In.

Open the Messages app on your Mac. Select the iMessage tab by going to Messages > Preferences in the navigation bar. After clicking Sign Out, select the Sign Out button. A login screen with your Apple ID email address already filled in will appear right away. After entering your password, select Next.

imessage not working

Also: How to Clean iPhone Speaker!

6. Test Your Internet Connection

IMessages are sent online as opposed to normal texts. Therefore, in order to utilize iMessages, you must have a functional Wi-Fi connection or decent phone coverage with accessible cellular data. To test your internet connection, launch a web browser and attempt to load a brand-new website.

The failure of iMessage on your iPhone or Mac will be explained if you are unable to access the internet. An alternative Wi-Fi network might function better, or you can see how much data is still available.

Strangely, you can’t always use Wi-Fi to activate the iMessage service. Therefore, if you are trying to utilize iMessage for the first time and are having trouble at all, try briefly turning off Wi-Fi and activating iMessage on your iPhone over the cellular connection.

7. Reset the Network Configuration

If iMessage is still not functioning after trying the solutions above, this iOS-only approach is worthwhile trying. Many problems with iPhones and iPads can be resolved by resetting your network settings, including many iMessage-related issues.

Open Settings, then choose General by scrolling down. Scroll down once more to the bottom of the screen and choose Transfer or Reset iPhone. Click Reset > Reset Network Settings after that.

No data will be lost; this will just reset the network settings. You won’t lose any of the files or applications on your iPhone or iPad. You will need to reenter the passwords for any saved Wi-Fi networks because your phone will eventually forget them.

Other Potential iMessage Fixes That Are Valuable

If iMessage isn’t functioning, you can attempt a few additional potential remedies. One easy trick is to try sending a message from the device if you’re having trouble receiving iMessages on it. Numerous Mac and iOS users have reportedly found this to be the solution to their problem.

To be sure that iMessage is not unavailable for everyone, you should also check Apple’s System Status page. Ensure that iMessage is surrounded by a green circle. If there is anything else, it indicates that Apple is having technical difficulties; you will need to wait until Apple’s engineers can fix it.

Checking for available updates for iOS or macOS is another potential solution. This is especially true if your OS has recently undergone an upgrade. Apple often updates your smartphone to make it better and eliminate flaws, but these updates can cause new issues. If so, Apple may have already released a fresh update to address the issue.

If all else fails, your last resort is to contact Apple Support.

Having Issues with Standard Text Messages as Well?

Hopefully, one of the aforementioned solutions has restored iMessage functionality on your iPhone, iPad, and Mac. You must repeat the step that solved the issue on each device if you’re having issues with numerous devices. If it doesn’t work, perhaps one of the other steps will.

Do your regular SMS and MMS communications also not work? Thankfully, we also have some solutions for that.


Kimberly is a freelance writer with a love of writing and traveling. She has been writing for most of her life and has been published in various magazines and online publications. She writes about entertainment, technology, and lifestyle-related topics at Gadgetgrapevine.com. Kimberly is always looking for new writing opportunities and loves learning about new cultures and experiences.

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