Are you interested in starting your career as a certified nursing assistant (CNA)? Look no further than Pointclickcare! With our cutting-edge technology and user-friendly interfaces, Pointclickcare stands as the leading cloud-based platform for long-term care facilities.

As a CNA, having access to accurate patient information is crucial, and Pointclickcare provides just that.

In this article, we’ll guide you through the process of getting started with Pointclickcare CNA login, so you can hit the ground running in your new career.

What is Pointclickcare?

Pointclickcare CNA

Pointclickcare is a cloud-based electronic health record (EHR) platform designed specifically for long-term care facilities. It was founded in 2000 and has since become the industry leader, with over 21,000 skilled nursing facilities using its services.

Pointclickcare offers a comprehensive suite of solutions for patient care management, financial management, and business intelligence. With its user-friendly interface and advanced features, it is trusted by healthcare professionals to streamline their day-to-day workflows.

Why is Pointclickcare Important for CNAs?

CNAs play a crucial role in the long-term care setting by providing basic care and assisting with daily activities for patients.

This includes recording vital signs, assisting with personal hygiene, and helping with mobility. With Pointclickcare, CNAs have access to all of the necessary patient information at their fingertips, allowing them to provide efficient and high-quality care.

This includes medication administration records, care plans, and real-time updates on patient conditions.

How to Get Started with Pointclickcare CNA Login?

As a new employee at a long-term care facility that uses Pointclickcare, the first step is to obtain your login credentials from your employer. Once you have this information, follow these simple steps:

Pointclickcare CNA Login
  1. Open your web browser and navigate to the Pointclickcare login page.
  2. Enter your username and password in the designated fields.
  3. Click on the “Login” button to access your account.
  4. You will be directed to the Pointclickcare dashboard, where you can view patient information, enter vital signs, and complete other tasks as assigned by your supervisor.

It’s that easy! Pointclickcare also offers mobile apps for CNAs on the go, making it even more convenient to access patient information and complete tasks.

How to Signup at Pointclickcare CNA Portal?

If you are a new employee and do not have login credentials yet, your employer will need to set up an account for you. They can do this by following these steps:

  1. Contact Pointclickcare customer support to request a new user account for the facility.
  2. Provide necessary information about the new employee, including their full name and position.
  3. Once the account is set up, the employee will receive an email with their login credentials.
  4. The new employee can then follow the steps above to log in and begin using Pointclickcare.

How to Reset the Password of the PointClickCare CNA Login Portal?

If you forget your password for the Pointclickcare CNA login, follow these steps to reset it:

  1. On the login page, click on the “Forgot Password” link.
  2. Enter your username and email address associated with your account.
  3. Click on the “Reset Password” button.
  4. You will receive an email with a link to reset your password.
  5. Follow the instructions in the email to create a new password.

If you are still having trouble accessing your account, contact your employer or Pointclickcare customer support for further assistance.

Benefits of Using Pointclickcare CNA Login

  1. Time-saving: With all the necessary information in one place, CNAs can save time by not having to search through paper charts or different systems for patient data. This allows them to spend more time providing direct care to their patients.
  2. Accuracy: With Pointclickcare’s advanced technology, patient data is automatically updated and synced in real-time. This helps eliminate errors and ensures that CNAs have the most up-to-date information at all times.
  3. Improved Communication: Pointclickcare also offers a secure messaging feature, allowing CNAs to communicate with other healthcare professionals, such as nurses and doctors, to coordinate patient care.
  4. Training and Support: Pointclickcare offers comprehensive training and support for its users. This includes online resources, webinars, and a dedicated support team available 24/7.

Customer Service Support Details:

If you have any questions or need assistance with your Pointclickcare CNA login, you can contact their customer support team by phone at 877-722-2431 during regular hours: 8 am – 7 pm Eastern, Monday – Friday or through their online form on the website. They also offer a live chat feature for immediate assistance.


In summary, Pointclickcare CNA login is crucial for CNAs working in long-term care facilities. With its user-friendly interface, advanced features, and benefits such as time-saving and improved communication, Pointclickcare makes it easier for CNAs to provide quality care to their patients.

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